The future of retail and malls as we know them

A storm of global trends is coming together at the same time to cause malls to change the role they play in people’s lives. No longer are they primarily about shopping. Now, when consumers visit malls, they are looking for experiences that go well beyond traditional shopping.

McKinsey

http://www.mckinseyonmarketingandsales.com/the-future-of-the-shopping-mall

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